Terms of Service
Last updated: November 12, 2025
1. Acceptance of Terms
By accessing and using HiveMetrica ("Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.
2. Description of Service
HiveMetrica is a tropical fruit collection management platform that provides tools for:
- Plant collection tracking and documentation
- IoT sensor integration and monitoring
- Digital plant passport creation
- Marketplace for buying and selling plants
- Community forum and knowledge sharing
- Location-based tracking features
3. User Accounts and Registration
3.1 Account Creation
To use certain features of our Service, you must create an account by providing accurate and complete information.
3.2 Account Security
You are responsible for:
- Safeguarding your password and account information
- All activities that occur under your account
- Immediately notifying us of any unauthorized use
3.3 Age Requirements
You must be at least 13 years old to use our Service. Users under 18 must have parental consent.
4. Acceptable Use Policy
You agree not to use the Service to:
- Upload or share illegal, harmful, or offensive content
- Violate any local, state, national, or international law
- Infringe on intellectual property rights
- Distribute malware or engage in hacking activities
- Spam or harass other users
- Create multiple accounts to circumvent restrictions
- Use the Service for commercial purposes without authorization
5. Plant Marketplace Terms
5.1 Marketplace Participation
Our marketplace connects plant collectors. Users are responsible for:
- Accurate plant descriptions and photos
- Honest pricing and transaction terms
- Timely shipping and communication
- Compliance with local plant shipping laws
5.2 Prohibited Items
The following items are prohibited from our marketplace:
- Illegal plants or those requiring special permits
- Endangered species
- Plants with pests or diseases
- Counterfeit or misrepresented items
5.3 Transaction Protection
While we facilitate connections between buyers and sellers, transactions are directly between users. We recommend using secure payment methods and meeting local safety guidelines.
6. Intellectual Property Rights
6.1 Your Content
You retain ownership of content you upload (photos, descriptions, etc.). By uploading, you grant us a license to use, display, and store this content to provide our Service.
6.2 Our Content
The Service, including its design, features, and original content, is owned by HiveMetrica and protected by copyright and other intellectual property laws.
7. Data and Privacy
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
8. Service Availability
We strive to maintain high uptime but cannot guarantee uninterrupted service. We may:
- Perform scheduled maintenance
- Update features and functionality
- Suspend service for technical or security reasons
- Modify or discontinue features with notice
9. Limitation of Liability
To the maximum extent permitted by law, HiveMetrica shall not be liable for:
- Indirect, incidental, or consequential damages
- Loss of data or business opportunities
- Service interruptions or technical issues
- User-generated content or marketplace transactions
10. Indemnification
You agree to indemnify and hold harmless HiveMetrica from any claims, damages, losses, or expenses arising from your use of the Service or violation of these Terms.
11. Termination
We may terminate or suspend your account immediately, without prior notice, for any breach of these Terms. You may also terminate your account at any time.
12. Governing Law
These Terms shall be interpreted and governed by the laws of [Your Jurisdiction], without regard to conflict of law principles.
13. Dispute Resolution
Any disputes arising from these Terms or use of the Service will be resolved through binding arbitration in accordance with the rules of [Arbitration Association].
14. Changes to Terms
We reserve the right to modify these Terms at any time. Significant changes will be communicated via email or platform notification. Continued use constitutes acceptance of updated Terms.
15. Contact Information
For questions about these Terms, contact us at:
- Email: hello@hivemetrica.com
- Address: [Your Business Address]
16. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue to be valid and enforceable.